Smiling is the great differentiator that instantly connects you to other people.
Zig Ziglar used to say, “A smile is a little curve that sets a lot of things straight.”Whether you smile as you greet clients or as you simply acknowledge another person passing you on the street, the impact is immediate. A smile happens in a flash but its memory can last a lifetime.
We’ve all heard it said that people do business with people they like and trust. Well, it all begins with a smile. Even though there are hundreds of languages in the world, a smile speaks them all.
According to a study at Penn State University, when we smile we are looked upon as more likable, courteous and competent. That is the impression we all want to make.
“A smile is the light in your window that tells others that there is a caring, sharing person inside.” – Denis Waitley
Think about your own interactions with other people. Aren’t you more likely to be attracted to someone with a smile on their face? The habit of regularly smiling is truly one of the greatest competitive advantages you can have. People who smile appear more confident and are more likely to be approached.
In an excellent presentation on Ted.com titled, “The hidden power of smiling“, researcher Ron Gutman discusses what science has discovered about smiling. Did you know, we are actually born smiling? Kids smile as many as 400 times a day. No wonder they are so happy. They are a perfect illustration of the fact that a smile is nearly always inspired by another smile. Contrast that to adults. One third of adults smile 20 times a day.
Using a sports illustration, a 2010 Wayne State University study examined the baseball card photos of major league players in 1952. What they found was that the span of a players smile could predict their longevity.
- Beaming smile: 79.9 years
- Slight smile: 75 years
- No smile: 72.9 years
British researchers have found that one smile can generate the same satisfaction level as 2,000 bars of chocolate. Wow, nobody tell Nestle!
I want to share with you a story I recently ran across titled, “Smile”:
A smile costs nothing, but gives much.
It enriches those who receive,without making poorer those who give.
It takes but a moment, but the memory of it sometimes lasts forever.
None is so rich or mighty that he can get along without it, and none is so poor, but that he can be made rich by it.
A smile creates happiness in the home, fosters good will in business, and is the countersigned of friendship.
It brings rest to the weary, cheer to the discouraged, sunshine to the sad, and it is nature’s best antidote for trouble.
Yet it cannot be bought, begged, or stolen, for it is something that is of no value to anyone, until it is given away.
Some people are too tired to give you a smile;
Give them one of yours, as none needs a smile so much as he who has no more to give.
– Author Unknown
As Mother Teresa once said, “We shall never know the good that a simple smile can do”. One thing we do know is that someone needs your smile today. So, let your smile change their day. Never stop smiling!
Mike Sciortino has more than 30 years experience in the investment management business. Mike speaks at Conferences and writes often about how advisors can differentiate themselves, grow their practice, and improve their lives through time-tested processes. See all of Mike’s stories for CMG Advisor Central. Connect with Mike on LinkedIn.