Smiling is the great differentiator that instantly connects you to other people.
Zig Ziglar used to say, “A smile is a little curve that sets a lot of things straight.”Whether you smile as you greet clients or as you simply acknowledge another person passing you on the street, the impact is immediate. A smile happens in a flash but its memory can last a lifetime.
We’ve all heard it said that people do business with people they like and trust. Well, it all begins with a smile. Even though there are hundreds of languages in the world, a smile speaks them all.
According to a study at Penn State University, when we smile we are looked upon as more likable, courteous and competent. That is the impression we all want to make.