Harvey Mackay said, ” You learn when you listen, you earn when you listen – not just money, but respect.”
When I started in the business I was extremely fortunate to have been afforded the benefit of consultative selling training. The simple act of being taught how to attentively listen to clients and prospects has made an enormous impact on my career. It has enabled me to present in a reassuring and reinforcing manner. In a moment, I will share some of these ideas.
This brings up a question I asked during some training recently. What business are you in? Yes, the correct answer is the “People Business.” Treating your clients with respect and helping them reach their goals and objectives, one at a time. What a great business!